Are you an e-commerce store owner struggling to recover lost sales due to abandoned carts? You are not alone. According to Baymard Institute, the average cart abandonment rate is 69.57%. This means that out of every 100 customers who add items to their carts, only 30 actually complete the purchase.
However, there’s good news! You can recover these lost sales with the help of Shopify abandoned cart apps.
Plenty of abandoned cart apps are available on the Shopify App Store, but choosing the right one for your business can be overwhelming. That’s why we’ll be sharing some of the best Shopify abandoned cart apps that can help you win back those customers who left your store without completing their purchase. With these apps, you can send targeted messages to remind customers about their abandoned carts, offer incentives to encourage them to complete their purchases, and even personalize their shopping experience to increase conversions.
By using these Shopify abandoned cart apps, you’ll recover not only lost sales but also create a more engaging shopping experience for your customers. So, sit back and relax as we walk you through some of the top-rated abandoned cart apps in the market that can help you recover lost sales and boost your revenue. Let’s get started!
Recover lost sales and boost revenue with our Best Shopify Abandoned Cart app!
Why do People abandon their carts on Shopify?
There are many reasons why customers abandon their carts on Shopify. By understanding these reasons and optimizing your store accordingly, you can reduce your cart abandonment rate and increase your sales.
Extra costs too high (shipping, tax, fees)
One of the most common reasons for cart abandonment is extra costs that are too high. While it’s true that shipping, taxes, and fees are all a necessary part of doing business, customers can be put off if these costs are not made clear from the beginning. In fact, research has shown that 56% of customers will abandon their cart if they are hit with unexpected costs at the checkout.
So, what can you do to avoid this? Firstly, make sure that all costs are made clear from the beginning. If your shipping costs are high, consider offering free shipping on orders over a certain amount. If you do need to charge for shipping, make sure the costs are clearly displayed on your product pages and in the cart.
Lack of guest checkout or mandatory account creation
We’ve all been there. You find a product you love, add it to your cart, and proceed to the checkout, only to be asked to create an account. For many customers, this is a major turn-off and can lead to them abandoning their carts altogether.
The solution? Make it as easy as possible for customers to check out as guests. Yes, you may want to encourage customers to create an account, but don’t make it a requirement. Allow customers to check out as guests and offer the option to create an account after the transaction is complete.
Delivery was too slow.
In a world where we’re used to getting what we want when we want it, slow delivery can be a real sticking point for customers. If your delivery times are too long, you risk losing customers who don’t want to wait around for their purchase.
To combat this, be upfront about your delivery times. Make sure that customers know how long it will take for their purchase to arrive before they add it to their cart. If you can, offer expedited shipping options for customers who are in a hurry.
With so many high-profile data breaches in recent years, it’s no wonder that customers are becoming warier about handing over their credit card information. Customers will likely abandon their cart before purchasing if your site doesn’t inspire confidence.
To build trust with customers, make sure your site is secure. Use SSL encryption to protect customer information and prominently display security badges and logos. If possible, offer multiple payment options, such as PayPal or Apple Pay, to give customers peace of mind.
Too long/complicated checkout process
Another major reason for cart abandonment is a checkout process that is too long or complicated. Customers want to be able to complete their purchase quickly and easily, without having to jump through hoops.
To streamline your checkout process, remove any unnecessary steps or form fields. Only ask for information that is essential to completing the transaction, and make sure that each step of the process is clearly labeled and easy to understand.
Slow live chat support
Finally, if you offer live chat support, make sure it’s fast and responsive. If customers have to wait too long for a response, they may become frustrated and abandon their cart.
Ensure your support team is trained and equipped to handle customer inquiries quickly and efficiently.
Lack of Trust
Trust is essential for online shopping. Customers who don’t trust your store won’t feel comfortable purchasing.
Build trust by displaying customer reviews and ratings and offering a clear and fair return policy.
Best Shopify abandoned cart apps
- Care Cart
- Whatsapp Abandoned Cart & Chat
- Carti Abandoned Cart Recovery
- SMSBump by Yotpo
Retainful is the best Shopify abandoned cart app to help you recover lost sales and increase your revenue. Its features are easy to use and highly effective. You can personalize your abandoned cart emails, order follow-ups and referral campaigns, and run other email marketing campaigns to drive more traffic and sales to your store.
Retainful makes it easy to use for your Shopify store to recover abandoned carts with just one click! It tracks real-time cart activity, captures email addresses, and sends out a series of timely emails to remind customers to complete their purchases.
You can set up your own campaign in minutes with pre-built templates and customize the content with a drag-and-drop editor. You can even include a unique coupon code to incentivize customers to finish their purchases. It’s time to start recovering those lost sales, and Retainful can help you do it quickly and effortlessly!
Retainful is an app designed to help Shopify store owners recover abandoned carts and increase sales through various features. Some of the key features of Retainful include
- Easy Setup and User-Friendly Interface: You can install the app with just a few clicks and recover your abandoned carts within minutes. The user interface is also simple and intuitive. You can customize your abandoned cart emails, discount codes, and recovery campaigns without any hassle.
- Abandoned Cart Email with Personalization: The app lets you create a series of follow-up emails that can help you recover lost sales. You can add discount codes, product images, and other elements to your emails to make them more effective.
- Pre-built workflows: Retainful allows you to create automated workflows that trigger targeted and personalized emails to customers who have abandoned their carts. You can customize these emails based on various factors, such as the customer’s location, browsing behavior, and purchase history.
- Readymade Templates: Retainful offers a wide range of customizable templates that you can use to create your abandoned cart recovery emails. You can also customize these templates to match your brand.
- Automated Follow-up Emails: Retainful allows store owners to set up automated follow-up emails to customers based on their purchase history or behavior to increase customer loyalty and repeat purchases.
- Referral Program: You can create referral campaigns that can help you drive more traffic and sales to your store. You can reward customers for referring their friends and family to your store.
- Next Order Coupon: Retainful offers next order coupons to customers who have made a purchase, encouraging them to return and shop again.
- Real-Time Analytics: The app analyzes cart recovery campaigns, including open and click-through rates, to help merchants optimize their strategies.
Why is Retainful the right choice for your business?
Retainful can help you capture the email addresses of both guest and registered customers during the checkout process. Plus, with our add-to-cart and exit popups, you can capture email addresses earlier in the checkout process.
But wait, there’s more! Our platform automatically sends a series of abandoned cart emails and provides pre-built templates for cart recovery emails. With unique coupon codes for abandoned cart emails, you can entice customers to complete their purchases with flat, percentage, or free shipping discounts.
Creating email campaigns has never been easier with our one-click campaign creation and drag-and-drop email editor. And, with WPML and multi-currency support, you can reach a wider audience.
Personalize your emails with shortcodes that include items in the cart and the customer’s name, making your customers feel special. You can even save abandoned carts and track them in real time, with recovered cart notifications for store administrators.
This Shopify abandoned cart recovery app is available in both the free and premium versions. The premium version of the plugin starts at $19 per month.
Note: If you’re looking for the best Shopify abandoned cart app, Retainful is definitely worth considering. With its personalization, automated workflows, analytics and reporting, easy Integration, referral feature, and great support, it’s a top choice for any online retailer looking to boost their sales and reduce abandoned carts.
So why not give it a try and see how Retainful can help you take your email marketing to the next level?
Tidio is an innovative Shopify app that helps online stores recover sales that are lost due to cart abandonment. The app is easy to install and provides you with the necessary tools to engage with your customers and convince them to complete their purchases.
One of the key features of Tidio is its chatbots that are triggered as soon as a customer abandons their cart. These chatbots are designed to engage with the customer and offer incentives or discounts to encourage them to complete their purchase. The chatbots can appear on multiple store pages and are customizable to suit your brand and style.
In addition to chatbots, Tidio also offers live chat functionality. This feature allows you to connect with your customers in real time and answer any questions or concerns they may have about your products or services. Live chat is a great way to build trust with your customers and help them make informed purchasing decisions.
Tidio is a powerful live chat and chatbot platform that provides a range of features to help businesses engage with their customers, including the ability to recover abandoned shopping carts on Shopify. Here are some key features of Tidio related to Shopify abandoned carts:
- Automated Cart Recovery Messages: Tidio provides an automated cart recovery feature that sends personalized messages to customers who have abandoned their shopping carts. These messages can be customized to include incentives such as discounts, free shipping, or exclusive offers.
- Abandoned Cart Reports: Tidio’s abandoned cart reports provide businesses with valuable insights into their customers’ behavior, including the number of abandoned carts, the reasons for abandonment, and the value of lost sales.
- Customizable Chatbots: Tidio allows businesses to create custom chatbots to help customers navigate their online store, answer frequently asked questions, and even provide personalized product recommendations.
- Multi-Channel Support: Tidio supports multiple channels, including live chat, email, and Facebook Messenger. This allows businesses to communicate with their customers across different platforms and provide a consistent experience.
Tidio offers a range of pricing plans starting at $16/month for their Basic plan and going up to $32/month for their Communicator plan, making it an affordable option for businesses of all sizes.
PushOwl is another powerful shopify abandoned cart app for businesses looking to reduce cart abandonment rates and recover lost sales.
PushOwl is a web push notification app that helps businesses re-engage with customers who abandon their shopping carts. The app sends personalized push notifications to customers who leave their carts, encouraging them to return to the website and complete their purchases.
This app offers a simple, user-friendly interface that makes setting up and managing your push notifications easy. You can customize the content of your notifications, schedule them for optimal times, and track their performance with detailed analytics.
This abandoned cart app also offers a range of advanced features to help you maximize your recovery rate. For example, you can segment your audience based on their behavior, location, or other criteria and send targeted notifications that are more likely to convert. You can also use dynamic coupons that are generated automatically and personalized for each customer.
PushOwl has several features that make it one of the best-abandoned cart apps on Shopify. Here are some of its key features:
- Automated Push Notifications: PushOwl sends automated push notifications to customers who abandon their carts. The app uses a sophisticated algorithm to determine the best notification time. This means you can recover lost sales without manually sending follow-up emails or reminders.
- Personalization: PushOwl allows you to personalize your push notifications with the customer’s name, product name, and other relevant information. This helps make your notifications more engaging and personalized, improving your chances of recovering lost sales.
- Abandoned Cart Recovery: PushOwl tracks and records all abandoned carts on your Shopify store. This information is useful for recovering lost sales and understanding why customers abandon their carts.
- Segmentation: PushOwl allows you to segment your customers based on their behavior and preferences. You can create custom segments for customers who have abandoned their carts, customers who have made a purchase, and customers who have not visited your store in a while.
PushOwl offered a free plan with limited features and paid plans starting at $19 per month. The pricing for higher-tier plans and enterprise-level solutions may vary depending on the specific requirements and customization options.
Omnisend is a powerful Shopify abandoned cart app that helps eCommerce businesses recover lost sales from abandoned shopping carts. It offers an array of automation features, such as email marketing campaigns, SMS messaging, push notifications, and more.
This app is easy to use and has a user-friendly interface, so you can set up automated campaigns and track your results. Omnisend allows you to target customers who have abandoned their shopping carts, browse products, or have shown interest in your store but haven’t made a purchase. You can also create personalized messages based on the customer’s behavior and browsing history.
The app offers pre-built automation workflows that save you time and help you recover lost sales. You can also schedule campaigns to be sent at the best time for your customers based on their time zones.
Omnisend offers a wide range of features that can help you boost your sales and conversion rates. Here are some of the app’s top features:
- Abandoned Cart Emails: Omnisend automatically sends out personalized emails to customers who abandoned their cart, reminding them to complete their purchases.
- Campaign Management: You can easily create and manage targeted email campaigns using Omnisend’s visual editor.
- Segmentation: With Omnisend, you can segment your email list based on various criteria such as location, behavior, and preferences, allowing you to send targeted messages to the right audience.
- SMS Marketing: The app also offers features that can help you reach customers who prefer to receive text messages.
- Automated Workflows: Omnisend offers pre-built automation workflows that can help you save time and effort, such as welcome messages and order confirmation emails.
Omnisend offers a variety of pricing plans, starting from the free plan that includes basic features. The Standard plan costs $16 per month and includes more advanced features such as SMS campaigns and custom templates.
Don’t let abandoned carts hurt your business – take action with our user-friendly Shopify Abandoned Cart app.
Care Cart is a powerful Shopify abandoned cart app that helps you recover lost sales by sending automated emails to customers who abandoned their carts. You can set up the app in minutes, send emails reminding customers of the items they left behind, and provide incentives to complete the purchase. With Care Cart, you can personalize your emails by including product images, names, and prices. The app also allows you to create custom email templates that match your brand’s style and voice.
One of the best features of Care Cart is that it lets you offer discounts, free shipping, or other incentives to encourage customers to complete their purchases. You can set up different types of incentives for different customer groups, such as new or returning customers. This helps you build customer loyalty and increase your revenue.
Care Cart is a powerful tool that helps you optimize your cart abandonment strategy and recover lost sales. Its user-friendly interface, customizable templates, and personalized email options make it the perfect abandoned cart app for any e-commerce store looking to increase sales and customer loyalty.
Care Cart is an abandoned cart recovery app for Shopify that offers several features to help ecommerce store owners to recover lost sales and increase revenue. Here are some of the key features of the Care Cart app:
- Automated Cart Recovery: Care Cart sends automated recovery emails to customers who have abandoned their carts. The emails include personalized messages, product images, and a link to the customer’s abandoned cart.
- Discount and Coupon Codes: The app allows merchants to offer discounts and coupon codes to customers who have abandoned their cart, which can help to incentivize them to complete their purchases.
- Customizable Email Templates: The app provides customizable email templates that allow merchants to personalize their messages and branding to fit their store’s style and voice.
- Real-time Analytics: Care Cart provides real-time analytics on abandoned cart recovery, conversion rates, revenue generated, and more. This data can help merchants make data-driven decisions to optimize their cart recovery strategies.
- Multiple Language Support: The app offers support for multiple languages, making it easier for merchants to target customers in different regions.
The price of Care Cart varies based on the Shopify Ecommerce solution you choose. If you opt for Abandoned Cart Recovery, you can try it out for free for 14 days. Once the trial period ends, you can choose to use the free plan (with limited features) or upgrade to the paid plan for just $12.
Adoric is a powerful Shopify abandoned cart app designed to help store owners reduce cart abandonment rates and increase sales. It offers a wide range of features that make it easy to create and deploy highly targeted, personalized messages to visitors who have abandoned their carts.
The app includes a user-friendly visual editor that allows users to create compelling messages using text, images, and videos. It also offers a wide range of targeting options, including geo-targeting, device targeting, and behavioral targeting.
With Adoric, you can create automated pop-up sequences to help you win back abandoned cart customers.
The Adoric Shopify abandoned cart app offers a range of features to help online store owners recover lost sales from customers who have abandoned their shopping carts. Some of its key features include
- Pop-up campaign builder: Adoric’s pop-up campaign builder allows you to create engaging and customizable pop-ups that encourage customers to complete their purchases.
- Automated email campaigns: Adoric’s automated email campaigns allow you to send personalized messages to customers who have abandoned their carts, reminding them of their abandoned items and incentivizing them to complete their purchases.
- Exit-intent technology: Adoric’s exit-intent technology detects when a customer is about to leave your website without completing their purchase and displays a targeted message to encourage them to stay and complete their transaction.
- Customizable templates: Adoric offers a range of customizable templates for pop-ups and emails, making it easy to create professional-looking campaigns that align with your brand.
Adoric Shopify abandoned cart app pricing plans for basic features start at $9.99/month. For more advanced features like personalized pop-ups and visitor behavior tracking, our premium plans start at $19.99/month.
WhatsApp Abandoned Cart & Chat
WhatsApp Abandoned Cart & Chat is a Shopify app that allows you to connect with your customers through WhatsApp and helps you recover abandoned carts. The app sends automated messages to customers who abandoned their carts, reminding them to complete their purchases. The app also allows customers to chat with you through WhatsApp, providing a personalized and convenient shopping experience.
The WhatsApp Abandoned Cart & Chat Shopify abandoned cart app offers a range of features that make it easy for store owners to retarget customers, including
Abandoned Cart Recovery: This feature enables businesses to send automated messages to customers who have abandoned their carts. The message includes a link to the abandoned cart, making it easy for the customer to complete their purchase.
Chat Integration: The feature lets customers connect with the business through WhatsApp, enabling quick and easy communication between the two parties.
The smart SMS fallback: If a customer has abandoned their cart and doesn’t respond to the initial WhatsApp message, Carthike’s platform will automatically send a follow-up SMS message to the customer’s phone number.
Manual WhatsApp chat recovery: If a customer has abandoned their cart and hasn’t responded to the initial WhatsApp message or SMS fallback, a customer service representative can manually reach out to the customer through WhatsApp
This Shopify abandoned cart recovery app is available in both the free and premium versions. The premium version of the plugin starts at $9.99 per month.
Carti Abandoned Cart Recovery
Carti is a powerful Shopify abandoned cart app that helps you recover lost sales and increase revenue by automatically sending personalized emails, SMS messages, and push notifications to customers who have abandoned their shopping carts. With Carti, you can easily create and customize email templates, set up automated follow-up emails, and track your recovery rate to optimize your abandoned cart recovery strategy.
The Shopify abandoned cart app has several pre-designed email templates that can be customized to match the store’s branding. Store owners can also track the performance of their email campaigns through the app’s analytics and reports.
The Shopify abandoned cart app offers a range of features that allow store owners to customize and automate their cart abandonment campaigns. Some of the key features of Carti include:
- Automated Email Sequences: Carti allows you to set up automated emails triggered when customers abandon their cart. To maximize their effectiveness, you can customize these emails’ content, timing, and frequency.
- Personalized Email Templates: Carti provides a library of customizable email templates that you can use to create personalized messages that resonate with your customers.
- Multiple Channels: This feature allows businesses to reach out to customers through various channels, such as email, SMS, and push notifications.
- User-friendly Interface: Carti has a user-friendly interface that makes it easy to set up and manage your abandoned cart recovery campaign.
- Browse Abandonment: This feature tracks when customers browse products on a website but don’t add them to their cart or complete the checkout process.
Carti, the Shopify abandoned cart app, has a free plan with access to unlimited features. The premium version of the plugin starts at $4.99 per month.
Recart is a Shopify abandoned cart app focusing on SMS marketing to recover lost sales. Recart claims to increase conversion rates and revenue for online stores by using SMS notifications to remind customers of their abandoned items.
With Recart, store owners can create personalized SMS messages that can be triggered automatically when a customer abandons their cart. The app integrates with popular SMS providers, including Twilio and Attentive, to send messages directly to customers’ mobile phones.
In addition to SMS notifications, Recart also offers email and Facebook Messenger retargeting options. Store owners can also use the app to send automated follow-up messages through these channels, making it a comprehensive abandoned cart recovery solution.
- Automated Abandoned Cart Recovery: With Recart, you can automate the process of sending personalized SMS messages to customers who abandoned their carts. You can set up triggers to send messages at specific intervals, such as 30 minutes or 24 hours after the abandonment.
- Mobile-Friendly: Recart is optimized for mobile devices, making it easy for customers to complete their purchases via SMS. This is particularly useful for customers who are on the go and may not have access to a desktop computer.
- Two-Way Communication: Recart allows customers to reply to SMS messages and engage in two-way communication with your brand. This can help to build a stronger relationship with customers and increase their loyalty to your brand.
This Shopify abandoned cart recovery app is available in both the free and premium versions. The premium version of the plugin starts at $299 per month.
SMSBump is one of the best Shopify abandoned cart apps available. It allows you to send SMS and email reminders to customers who have left items in their cart without completing the purchase. You can easily launch campaigns with its drag-and-drop editor and templates. The platform also has an integration with Canva to create beautiful designs.
It’s a great Shopify cart abandonment app that provides AI product recommendations based on shopper data to encourage them to stay with your brand. The exit intent pop-ups and floating buttons are mobile-optimized and branded, ensuring a great experience for visitors to your site.
- Targeted text marketing campaigns: SMSBump sends automatic text messages to customers who abandon their carts on your Shopify store, reminding them to complete their purchases.
- Industry-leading SMS flow builder: Use our easy-to-use SMS builder to create custom messages for every step of the customer journey.
- Robust segmentation engine: You can segment your customers based on different criteria, such as cart value or product type, and create tailored messages that speak directly to their needs and interests.
- Customizable Templates: The app comes with a range of pre-built templates for abandoned cart recovery messages, but you can also create your own custom templates to match your brand and voice.
SMSBump by Yotpo offers various pricing plans based on the number of text messages you want to send, email marketing features, and other additional features. The premium version of the plugin starts at $19 per month.
How to recover abandoned carts on Shopify?
Retainful is an email marketing platform that integrates with Shopify to help you recover abandoned carts. With its easy-to-use features, you can send targeted messages to potential customers who left items in their cart without completing the purchase.
Here’s how to recover abandoned carts on Shopify using Retainful:
Step 1: Install Retainful on your Shopify store.
To get started, you need to create an account with Retainful. Once you’ve signed up, connect your Shopify store to Retainful. This will allow you to sync your customer data and track their behavior on your store.
Step 2: Create an abandoned cart email series.
Using Retainful’s Abandoned Cart Recovery automation feature, create a series of emails that will be sent to customers who have abandoned their carts. The emails should be sent at different intervals and should offer incentives to encourage customers to complete their purchases.
Step 3: Use personalized content.
Use Retainful’s personalization features, including the customer’s name, items left in their cart, and other relevant information in your email content. This can help to make your emails more effective.
Step 4: Provide a clear call to action.
In your emails, provide a clear and concise call to action, such as a link to complete the purchase or a discount code to use at checkout.
Step 5: Track and analyze results.
Using Retainful’s analytics, track the performance of your abandoned cart email series. Analyze open, click-through, and conversion rates to determine your emails’ effectiveness and make changes as needed.
Remember, the key to recovering abandoned carts is to be timely, relevant, and personalized in your communications. With the help of Retainful, you can create an effectively abandoned cart email series and recover lost sales. Don’t let lost sales go to waste – try Retainful today!
Maximize your conversion rates and turn abandoned carts into sales with our trusted Shopify Abandoned Cart app.
Shopify abandoned cart apps are essential tools for e-commerce businesses. These apps help you recover lost sales by targeting potential customers who have abandoned their shopping carts. With the right app, you can send automated and personalized emails or messages to your customers, enticing them to complete their purchases. Doing this increases your revenue and builds customer loyalty and trust.
After thorough research and consideration, we can confidently recommend Retainful as the best choice for recovering abandoned carts. Its features, including cart recovery emails, post-purchase upsells, and personalized offers, make it stand out from the rest. Plus, the app offers a 14-day free trial to try it out yourself.
Don’t let abandoned carts be a loss for your business. With the right Shopify abandoned cart app, you can bring those customers back and increase your sales. So, take the leap and start recovering those abandoned carts today!
Yes, Shopify has an abandoned cart feature that allows you to track and recover abandoned carts.
To find abandoned carts on Shopify, go to your Shopify admin panel and navigate to the “Orders” section. From there, click on “Abandoned checkouts” to see a list of all abandoned carts.
The abandoned cart rate on Shopify varies depending on various factors, such as the industry, product price, and customer behavior. However, the average rate is around 60-80%.
Yes, Shopify provides a detailed report of all abandoned carts, which includes customer details, the items they added to their cart, and the date and time of abandonment.
Yes, abandoned cart recovery has proven to be a very effective way of recovering lost sales for Shopify store owners. By sending follow-up emails or SMS reminders to customers who abandoned their carts, store owners can often convince them to complete their purchases.
To recover abandoned carts, store owners can use a variety of tactics, such as sending targeted email or SMS campaigns, offering discounts or incentives, or implementing exit-intent popups on their websites.
Recover lost sales and boost revenue with the best Shopify abandoned cart app – [KEYWORD]. Start recovering abandoned carts and retargeting lost customers today!
To stop cart abandonment on Shopify, you can optimize your website’s user experience, offer free shipping and discounts, provide transparent pricing, and implement a hassle-free checkout process. You can also use exit-intent popups and retargeting ads to capture customers’ attention and bring them back to your site.