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How many contacts do you have?

1000 Contacts

Free

Email

Ideal for ecommerce stores exploring Retainful for the first time.

Starts at

$0

/month
Start free
  • 500 emails/month
  • Features
  • 1 automation workflow Automate cart recovery, order updates, and customer notifications to boost sales and engagement.
  • 1 active Sign-Up form/ Popup Capture leads with Add-to-Cart, Exit-Intent, Welcome Popups, and Newsletter forms.
  • Unlimited email campaigns Easily send newsletters and promotional emails to engage your audience and keep them informed.
Welcome gift

$1 Free SMS & WhatsApp credit (One-Time)

Starter

Email

Ideal for eCommerce stores that focus only on email marketing.

Starts at

$14

/month
for 1000 Contacts
Sign up
  • 10,000 emails / month 10x contact size
  • Features
  • 25 automation workflows Automate cart recovery, order updates, and customer notifications to boost sales and engagement.
  • Unlimited email campaigns Easily send newsletters and promotional emails to engage your audience and keep them informed.
  • 10 active Sign-Up form/ Popup Capture leads with Add-to-Cart, Exit-Intent, Welcome Popups, and Newsletter forms.
  • 50+ pre-built sign up forms Simply choose a template, customize the content, and publish instantly.
Welcome gift

$1 Free SMS & WhatsApp credit (One-Time)

Growth

Email, SMS, WhatsApp

Ideal for eCommerce stores running high-volume email, SMS, and WhatsApp marketing.

Starts at

$69

/month
for 5000 Contacts
Sign up
  • Unlimited emails No email limit
  • Features
  • Unlimited automation workflows Automate cart recovery, order updates, and customer notifications to boost sales and engagement.
  • Unlimited email campaigns Easily send newsletters and promotional emails to engage your audience and keep them informed.
  • Unlimited Sign-Up Form/Popup Capture leads with Add-to-Cart, Exit-Intent, Welcome Popups, and Newsletter forms.
  • 50+ pre-built sign up forms Simply choose a template, customize the content, and publish instantly.
  • White- glove onboarding
    (worth $509)     A fully guided setup to ensure a smooth start—worth $509.
  • Personalized consultation
    (worth $1099)     Exclusive one-on-one strategy session tailored to your business—worth $1099.
  • Success manager
    (worth $600)     Your personal success partner, providing continuous expert support—worth $600.
Monthly gift

$49 Free SMS & WhatsApp credit every month

Value For Money
See all features

I’m Sanjai Kathirvel

growth, Retainful

Hey!
Looks like you've got a pretty big email list​

How about we skip the standard pricing and I give you something that actually makes sense for your business? and I’ll personally make sure Retainful fits your store like a glove.

Talk to us
brands across 120+ countries generated $700M+ in sales using Retainful
1000 +
Puro
Unico
Cricksy_cat_dog
Half Price 50px
Fastesteakes
Audio_pipe
Pure_CBD
Blind_Parts
Perfume lounge
TJD
dizzy
aqua_more
endura_mass
tac_tech
omie
Cloet
pharmalife
Iuliashop
greengreen

Calculate your SMS & WhatsApp cost

SMS and WhatsApp credits available on all plans. Growth plan users get $49 monthly credit. Top up your wallet whenever you need more.
Enter the number of SMS
Cost per SMS
$0.015
to Send SMS to USA & Canada
  • WhatsApp available worldwide
  • Free SMS & WhatsApp credits included on all plans
  • Transparent & value for money
  • SMS available in the USA and Canada
    (Other countries coming soon)

Managing 100,000+ contacts?

Talk to Us
  • Personalized account management
  • Dedicated tech support
  • Custom pricing tailored to your needs

Compare plans & features

Find the plan that’s right for you

Free
$0/month
Start free
Starter
$14/month
Sign up
Growth
$69/month
Sign up
Channels
Email
Email sends per month 10x contact size

500

10,000

Unlimited

SMS (USA & Canada only)
WhatsApp (Global)
SMS & WhatsApp credits Free SMS & WhatsApp credits included on all plans
$1
$1
$49
Automation Workflows Use automated workflows to recover abandoned carts, win-back inactive customers, send thank you emails. Automate your email marketing & save time.
1
25
Unlimited
Pre-built Automation Workflows Use the readymade email workflows for abandoned carts, thank you emails, and more, and get started in no time.
Unique Discount Codes Let Retainful generate and include unique discount codes for your automated emails like cart recovery emails & boost conversions. The codes are synchronized to your store.
Smart Sending Avoid email overload. Retainful automatically skips sending emails to contacts who received an email in the last 24 hours. Useful when you have multiple campaigns running.
Smart Delays Send the right message at the right time. Schedule the email to deliver when your customers are most active.
Automation Splits Send emails based on conditions. Rules can be based on purchase history or contact properties.
Email Sending Domain (SPF/DKIM) Send authenticated emails using a custom email sending domain.
Drag and Drop Email Editor Create beautiful emails that fit your branding using our easy-to-use drag and drop email editor.
Pre-built Email Templates Get started quickly by using our prebuilt email templates for automations & campaigns.
Email Campaigns The maximum number of email campaigns you can send from your account.
Unlimited
Unlimited
Unlimited
Scheduled Sending Schedule your emails & newsletters in advance.
Pre-built Email Templates Use our readymade email templates to create beautiful emails in no time.
Audience Lists The maximum number of audience lists you can create in your account.
Unlimited
Unlimited
Unlimited
Segmentations / Dynamic Lists Create a dynamic list of contacts (segment) based on their purchase behaviour, demographic properties, and more.
Unlimited
Unlimited
Unlimited
Pre-built Segmentations Get started quickly using our pre-built segmentation templates and send the right message to the right person at the right time.
No. of Active Sign Up Forms / Popups The maximum number of signup forms or popups you can have in your account.
1
10
Unlimited
Add to Cart Popup Trigger a popup to capture the email address when a person adds an item to cart.
Exit Intent Popup Show a signup form when a visitor is about to leave your store.
Welcome Popup Encourage new customers to sign up for your newsletters and send a welcome discount.
Teasers Let your visitors opt-in for your emails using a non-intrusive widget that is always visible.
GDPR Consent Collection Obtain customer consent and utilize it for email communications.
Remove Retainful Branding Remove the Retainful branding in your popups and sign up forms.
Abandoned Cart Real-time Tracking Track abandoned carts in real-time. In the Free plan, the tracking will be paused as soon as you hit the maximum contact limit.
Cart Activity List See a list of abandoned cart activity in your Retainful account.
Conversion Metrics Track conversions from your automated workflows & email campaigns.
Email Outbox See a list of outgoing emails from your campaigns & automations.
Users Maximum number of users that can access your Retainful account.
2
5
Access Controls Detailed access settings enable you to restrict feature access for individual users.
Dedicated Onboarding Specialists Get a dedicated onboarding specialist to help you create and optimise your email campaigns & automation workflows.
Personalised Onboarding Schedule a call with our experts for a personalized walk-through of all the features.
Customer Support Get priority email support during business hours. For Starter & Growth plans, Live Chat support is available during business hours.
Live Chat Support
Email Support

How we delivered on our promises? Our customers say it best.

With Retainful, we saw a 30% increase in sales within a month, while generally experiencing a 19-22% boost in conversion rates.
User
Norbert MuszkasTiashop
All revenue generated by Retainful is on-top revenue that would not exist without Retainful
User
Rafael GonzalezFretlook
The main criteria we had when signing up for Retainful was to make sure it paid for itself, which it did almost immediately.
User
Nathan HartnettMensringonline
Thanks to Retainful, we've been able to capture over £4000 worth of abandoned carts, which is incredible.
User
Simon CharltonAll Earth Mineral Cosmetics
We are seeing an increased number of abandoned carts being recovered after using Retainful. Being able to offer discounts seems to also be incentivizing customers to come back.
User
Jason WilsonThe Essentials Company
By optimizing our emails and tweaking the frequency, we were able to improve the recovery rate by nearly doubling it.
user
Harry DerouichMotoLoko
We've created an automated cart recovery campaign to recover lost sales and grow our revenue. Since we've done this, our sales increased about 60% which is awesome.
user
Nicole GScented Heart

BRANDS WHO TRUST US

Half_Price_drapes
Perfume lounge
TJD
aqua_more
Iuliashop
See all reviews

Frequently Asked Questions

What is a Contact?
A contact is a single person or customer who has an activity in your store, like abandoning a cart. Think of it as 1 email address = 1 contact.
The total number of contacts is calculated by counting the number of customer emails stored in your account. Contacts that have unsubscribed or been deleted are not included in the total.
  • Free Plan: Limited to 500 emails per month.
  • Starter Plan: You can send 10 times your contact size. For example, if you have 10,000 contacts, you can send 100,000 emails per month.
  • Growth Plan: Unlimited emails — there’s no limit on how many emails you can send.
Retainful will automatically bill you for any overages. Your campaigns and automations will continue to function as long as the overages are paid for. For each extra 500 contacts, we charge just $4.
Retainful currently supports WooCommerce, Shopify, and Shopify Plus. Integrations for BigCommerce and Wix will be available soon, with plans to integrate with Volusion and Magento.
Absolutely not. There are no hidden costs. You pay as you grow, and you can cancel anytime.
  • Shopify store owners: Charges are billed directly through Shopify and will reflect on your Shopify invoice.
  • WooCommerce store owners: Payments are made via credit card (powered by Stripe) in the Retainful Billing section.
Yes! You can upgrade your plan anytime by simply clicking the “Upgrade” button in your Retainful Dashboard Billing section. No additional setup is required.
Yes, you can easily top up your SMS & WhatsApp credits with any amount you need. The Growth Plan includes $49 monthly credits for SMS & WhatsApp by default.
We want you to love Retainful! If for any reason you’re not satisfied, you can cancel anytime, and we’ll ensure you don’t face any hassle.
We provide free migration support for all users to help you smoothly transition from your current platform to Retainful. Our team will guide you through the process.
No, there are no hidden fees. The price you see is the price you pay for each plan based on the contact selected. Any additional charges are for optional add-ons like extra SMS/WhatsApp credits. For each extra 500 contacts, we charge just $4.

Join 20,000+ ecommerce businesses growing with Retainful.

Try it for free, or book a demo to learn how we can help you too.

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Acquire, nurture, and retain customers with the most easy-to-use email marketing app on the market. 

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