ABANDONED CART RECOVERY
Abandoned cart recovery across email, SMS, and WhatsApp.
Recover lost sales with omni-channel cart recovery that reaches customers wherever they are.
brands across 120+ countries generated $700M+ in sales using Retainful
1000
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Set up multi-channel automation in just a few clicks
1
Capture and Engage
1
Capture and Engage
Retainful captures email addresses and phone numbers on the checkout page for complete contact coverage.
2
Automate and Recover
2
Automate and Recover
Send perfectly timed email, SMS, and WhatsApp reminders automatically based on customer behavior.
3
Personalize and Remind
3
Personalize and Remind
Use dynamic content to create personalized messages across all channels that drive customers back to complete their purchase.
Press S for a super quick sign-up.
MULTI-CHANNEL RECOVERY
Reach customers on their preferred channel
Don’t rely on email alone. Send cart recovery messages via email first, then follow up with SMS and WhatsApp for customers who don’t respond. Triple your chances of recovery with messages that actually get seen.
ONE-CLICK CART RECOVERY
Remove all friction from returning
Send unique cart recovery links that take customers directly to their abandoned cart with one click. Works across email, SMS, and WhatsApp – no passwords, no searching, just instant checkout completion.
45% of your customers abandon their carts
They wanted to buy but didn’t. Reach them through email, SMS, and WhatsApp to bring them back.
Send multiple recovery messages across channels
Increase cart recovery rates with automated sequences that use the best channel at the right time:
- Email Series - 3 pre-configured emails at optimal intervals
- SMS Follow-up - Text reminders for unopened emails
- WhatsApp Recovery - Rich media messages with product images
- Omnichannel-channel Coordination - No duplicate messages, perfect timing
Personalize messages with dynamic content
Use smart personalization across all channels:
- Customer names in email, SMS, and WhatsApp
- Product images and details from abandoned cart
- Dynamic pricing and inventory updates
- Custom offers based on cart value and customer history
Spend less time designing, more time selling
Everything you need to target the right customers with the right message.
Ready-made templates
Choose pre-designed templates for email, SMS, and WhatsApp messages. Send on-brand recovery campaigns across all channels in minutes.
Dynamic coupons
Include auto-generated unique coupon codes in any channel to incentivize cart recovery with personalized discounts.
Multilingual support
Send recovery messages in your customers' preferred language across email, SMS, and WhatsApp automatically.
Recover abandoned sales instantly
Start free and see how multi-channel cart recovery can bring back customers who would have been lost forever with email-only approaches.
