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Sms marketing

SMS marketing automation for ecommerce

Why pay separately for SMS when you can get it built into your email marketing? Retainful combines both channels seamlessly, and we’ll give you free SMS credits to prove it works.

works with
Trigger Cart abandoned SMS
brands across 120+ countries generated $700M+ in sales using Retainful
1000 +

98% of your SMS messages get opened

SMS AUTOMATION

Multi-step sequences that nurture customers

Build complete SMS customer journeys with our drag-and-drop automation builder. Create 3-5 message sequences that guide customers from first visit to repeat purchase. Perfect for welcome series, abandoned cart recovery, and 
post-purchase upsells.

Our Automation Library has pre-built workflows ready to launch – just customize your messaging and activate.

Trigger Cart Abandoned SMS Desert Candle
SMS TRIGGERS

Instant one-time responses

Set up single SMS messages that fire immediately when customers hit specific moments. Perfect for time-sensitive notifications like order confirmations, shipping updates, back-in-stock alerts.

Think critical split-second moments when you need to reach customers instantly while they’re still thinking about your store.

How we delivered on our promises?
Our customers say it best.

Simple & transparent pricing

SMS and WhatsApp credits available on all plans. Growth plan users get $49 monthly credit. Top up your wallet whenever you need more.
Enter the number of SMS
Cost per SMS
$0.015
to Send SMS to USA & Canada

Smart contact collection

Turn website visitors into SMS subscribers

1

Add-to-cart popup
Capture phone number before checkout to prevent cart abandonment.
Fight bounce-offs by engaging at the last second with compelling offers.
Impress visitors right away with signup incentives.
Grow your list by targeting visitors based on engagement level.
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Don't Say Goodbye Just Yet! exit intent
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Complete SMS automation toolkit

No more switching between different tools for email and SMS, you can do it all from Retainful. That’s why ecommerce stores choose us for their omnichannel marketing automation.

Pre-built SMS automation workflows

Choose from 9 proven workflows including abandoned cart recovery, post-purchase follow-ups, win-back campaigns, welcome series, and reorder reminders.

Trigger Inactive for X Days_sec

Smart SMS triggers

Set up instant responses to customer actions — cart abandonment, first purchase, product views, or custom events you define.


TCPA Approved

Contact collection tools

Grow your SMS list using our integrated popups in a non-intrusive, TCPA compliant manner.



SMS Unsubscribed

TCPA compliant

Your contacts can always choose to unsubscribe by replying STOP or via integrated unsubscribe links.

SMS Performance retainful

SMS performance tracking

Analyze how SMS is performing compared to your email campaigns, and make data-driven adjustments.


Discover what SMS can do for your sales

Start free and get 150 SMS credits to test automated cart recovery, welcome messages, and win-back campaigns for your ecommerce store.