Turn new visitors into buyers.

Mark the beginning of the customer’s journey with a heartfelt welcome message. Send an automated welcome email with a coupon right after they sign up.

Welcome Emails
Trusted by 16,000+ ecommerce brands
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Set up the automation workflow in minutes.

1

Triggers

The trigger is set in such a way that when someone subscribes and gets added to the email list.

The workflow has 3 pre-configured emails – a welcome message with a coupon, a reminder about the coupon, and a last call to redeem it.

Customize every element of your win-back email and include a coupon easily with a drag-and-drop editor.

Set triggers for welcome emails
Welcome email series
Customise and send welcome emails

Set the stage for loyalty with a welcome email.

Spend less time designing and setting up.

Use easy-to-setup email automation and pre-designed templates to send welcome emails in minutes.

Pre-built workflows

Our automation workflows come with pre-defined triggers, email series, and timed delays.

Split condition

Build tailored customer journeys based on the customer’s previous actions in the workflow.

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Pre-designed templates

Access Retainful’s email template library and eliminate designing from scratch.

Dynamic coupon

Include auto-generated unique coupon codes and incentivize your order follow-up emails.

How we delivered on our promises. Our customers say it best.

All revenue generated by Retainful is on-top revenue that would not exist without Retainful

Rafael Gonzalez

Managing Director at Fretlook

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The main criteria we had when signing up for Retainful was to make sure it paid for itself, which it did almost immediately.

Nathan Hartnett

Owner of Mensringonline

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With Retainful, we saw a 30% increase in sales within a month, while generally experiencing a 19-22% boost in conversion rates.

Norbert Muszkas

Owner of Tiashop

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Without Retainful, I don’t believe we would have had the success we have had over the last 6 plus months.

Ryan Sinclair

Managing Director of Wonderdog

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Thanks to Retainful, we’ve been able to capture over £4000 worth of abandoned carts, which is incredible.

Simon Charlton

Web Designer at All Earth Mineral Cosmetics

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We are seeing an increased number of abandoned carts being recovered after using Retainful.

Jason Wilson

Partner at theessentialscompany

The essentials

Frequently Asked Questions

Why Welcome Email is important?

Welcome emails set the tone for your future communication with the customer and build a relationship with them. They have high open rates and can drive immediate action, like purchases or social sharing.

A welcome email should include a thank-you message, a brief introduction to your brand, important links, and a CTA encouraging further engagement.

A good welcome email warmly greets the new subscriber, introduces your brand, offers value through content or discounts, and includes a clear call-to-action, all while reflecting your brand’s unique personality.

A welcome email series for e-commerce is a sequence of automated emails sent to new subscribers, introducing them to the brand, offering value, and encouraging engagement and first purchases.

Join 16,000+ ecommerce merchants increasing their revenue through Retainful.

Experience how Retainful simplifies full-cycle ecommerce email marketing firsthand.