Shopify abandoned cart app is the only tool you need to recover lost sales due to cart abandonment.
The apps help you recover Shopify abandoned checkouts and unlock the sales tied to them by sending reminders to the customers through emails, push notifications, or SMS.
Finding the best abandoned cart app for Shopify among hundreds out there will be quite a task. So, we got the job done for you.
This blog will walk you through the 10 best Shopify apps for abandoned cart recovery and a comparison of its features. You will also learn how to choose one that best suits your business needs.
Let’s dive right in.
Track and recover abandoned carts in Shopify automatically with Retainful. It’s easy to start.
How to choose the best abandoned cart app for Shopify?
1. Abandoned Cart Recovery Method
Not all abandoned cart recovery methods are created equal. The channel used to reach your customer impacts open rates, engagement, and conversions.
- Email marketing: Most common, but engagement is declining. Still valuable for nurturing and low-cost reminders.
- SMS: High open rates (~98%), great for urgency, but must be used sparingly to avoid annoying customers.
- WhatsApp/Facebook Messenger: Ideal for conversational selling. Instant, personal, and widely used, especially in mobile-first markets.
- Push Notifications: Quick reminders that can be triggered instantly, but are often ignored unless personalized.
Know more about reducing Shopify abandoned carts:
12 Reasons For Cart Abandonment And Ways To Prevent It
How to Reduce Cart Abandonment? – 12 Proven Ways
2. Standalone vs. Complete Marketing Suite
Some apps focus solely on Shopify abandoned cart recovery. Others offer a full suite of email marketing tools.
- Standalone Shopify Cart Recovery App
Ideal for stores wanting a lightweight, focused solution. Easy to set up and manage.
Example features: Simple automations, single-channel reminders, one-click recovery links. - Complete Marketing Suite
Includes cart recovery plus email campaigns, welcome flows, upsells, customer segmentation, etc. Perfect for growing stores that want all-in-one automation.
If you’re just starting, go for a standalone tool with a clear focus. If you plan to scale or want to centralize your marketing, choose a Shopify email marketing app that grows with you.
3. Essential features
No matter the type of app, these features are non-negotiable for effective cart recovery:
- Email automation: Automatically trigger emails based on user behavior (e.g., 1 hour after cart abandonment).
- Email personalization: Include customer names, product images, and dynamic discount codes.
- Multi-Step Sequences: Send follow-ups (1 hour, 24 hours, 3 days) to maximize recovery chances.
- Analytics & Reporting: Track key email marketing metrics like open rates, click-throughs, recovery rate, and revenue generated.
- Exit Conditions: Stop emails if the customer returns or completes the purchase.
Shopify Abandoned Cart Apps Comparison Chart
| Shopify abandoned cart app | Channel for sending cart recovery messages | Free version | Stand-out feature |
| Retainful | Email and pop-ups | ✅ | Easy to set up email automation |
| Tidio | Chatbots and emails | ✅ | AI-powered chatbots |
| Omnisend | Email, push notifications, and SMS | ✅ | Dynamic email content |
| Pushowl | Push notifications | ✅ | Targeted push notifications |
| SMSBump | SMS | ✅ | Link tracking |
| Adoric | Popups and emails | ✅ | Smart pop-ups and web messages |
| Carecart | Email, push notifications, and SMS | ❌ | Persistent cart |
| Recart | SMS and emails | ❌ | Sophisticated segmentation |
| Wati | ❌ | Easy checkout link | |
| Uppush | Email + Push | ✅ | Lifecycle automation |
10 Best Shopify Abandoned Cart Apps
- Retainful
- Tidio
- Omnisend
- Pushowl
- SMSBump
- Adoric
- Care Cart
- Recart
- Wati
- Uppush abandoned cart recovery
Let’s compare these Shopify abandoned cart recovery apps in detail.
1. Retainful
Retainful is the best Shopify abandoned cart app to recover carts through personalized abandoned cart emails.
For those focusing on abandoned cart emails to recover abandoned carts in Shopify, Retainful emerges as the top choice.
This best abandoned cart app for Shopify is filled with an array of valuable features. From pre-built workflows, ready-to-use templates, exit-intent popups for guest email capture, and built-in analytics, it automates every step of the Shopify abandoned cart recovery process with finesse.
In this Shopify abandoned cart recovery app, setting up the abandoned cart email automation workflow is a breeze. Forget about slogging through manuals. You’ll have it up and running effortlessly using the pre-built workflows in a few clicks.
To send highly personalized Shopify cart recovery emails based on cart value, it has an advanced segmentation feature.
Why choose this Shopify app to recover abandoned checkouts?
- Pre-built workflows – Create automated cart email workflows that trigger targeted and personalized emails to customers who have abandoned their carts.
- Drag-and-drop email editor – This Shopify app for abandoned checkout allows you to create beautiful, professional emails without any coding effortlessly.
- 20+ abandoned cart email templates – It offers a wide range of pre-built customizable email templates that you can use to create your Shopify abandoned cart recovery emails.
- Email Segmentation – Retainful allows you to group customers by cart value and abandoned products and send personalized Shopify abandoned cart emails.
- Forever free plan – With abandoned cart recovery automation
- Starter at $19/month
- Growth plan at $49/month
Recover 10-20% of your lost sales by sending abandoned cart email campaigns using Retainful.
2. Tidio
Tidio is a multi-channel Shopify abandoned cart app that combines live chat support with chatbots and email marketing, making it a versatile tool to engage with customers and reduce abandoned checkouts in Shopify.
Its live chat feature allows you to directly engage with customers in real-time and address the concerns, and prevent shopping cart abandonment before it happens.
Why choose this Shopify app for abandoned checkouts?
- Multi-Channel Engagement – By combining chatbots, live chat, and email marketing, this Shopify abandoned cart app offers a multi-channel approach to recovering abandoned carts in Shopify, increasing the chances of reaching and re-engaging customers.
- Automated Chatbots – Its chatbots can initiate conversations with customers who are browsing the site when they show signs of leaving without completing their purchase.
- Personalized Interaction – The chatbots in this best abandoned cart app for Shopify are capable of referencing specific items in the customer’s cart or previous browsing history, making the conversation more relevant and engaging.
Pricing:
- Free – 50 Live Chat conversations
- Starter- $29/month (100 Live Chat conversations)
- Chatbots – $29/month (2000 Chatbot triggers)
3. Omnisend
Omnisend is a Shopify abandoned cart recovery app that helps engage customers across multiple channels like email, SMS, and web push notifications.
You can automate Shopify abandoned cart recovery in a single workflow across email, SMS, and push notifications.
This best abandoned cart app for Shopify allows you to insert customer names, product details, and even unique discount codes dynamically into your Shopify cart recovery emails.
Why choose this Shopify cart abandonment app?
- Multi-channel recovery – Unlike platforms focusing solely on email, Omnisend allows integration with SMS, push notifications, and even social media channels.
- Dynamic email content – This Shopify abandoned cart app dynamically includes content in your cart abandonment recovery messages like items left in the cart, suggest similar products, or offer personalized Shopify abandoned cart discounts.
- In-depth analytics – Omnisend allows you to track not just basic metrics like open rates and click-through rates but also more nuanced data such as conversion rates and revenue generated.
Pricing:
- A free version is available (Email only)
- Standard plan- $16/mo (Email only)
- Pro plan- $59/month (Email + SMS)
4. Pushowl
If you are looking to recover Shopify abandoned checkouts using push notifications, this is the best app for you.
PushOwl is a Shopify abandoned cart app specializing in browser push notifications to re-engage customers directly by delivering targeted cart abandonment reminders to their desktop or mobile de5. SMSBump
This best abandoned cart app for Shopify allows for high levels of customization and personalization in its notifications. You can customize the message, timing, and even the appearance of the Shopify cart recovery messages
Why choose this Shopify cart abandonment app?
- Direct browser notifications – PushOwl sends notifications directly to a customer’s browser, ensuring high visibility and engagement compared to emails or SMS.
- No need for customer email addresses: Unlike email marketing, push notifications don’t require customers to provide their email addresses. This allows you to reach a broader segment of your store visitors, including those who haven’t subscribed to your email list.
- Segmentation and targeting – This best Shopify abandoned cart app allows the segmentation of customers based on their browsing behavior and purchase history, enabling more targeted and effective push notifications for recovering abandoned carts in Shopify.
Pricing:
- A free plan is available (500 impressions/month)
- $19 – 10k impressions/month
- $79 – 25k impressions/month
5. SMSBump
If your Shopify abandoned cart strategy is sending perfectly timed SMS, then this would be the best app for abandoned shopping cart recovery.
This Shopify cart abandonment app enables store owners to set up automated SMS sequences that are triggered by cart abandonment. These sequences can be customized to send Shopify cart recovery messages at strategic intervals after a cart is abandoned.
A standout feature of this app is the ability to personalize Shopify cart abandonment recovery messages. SMSBump can include the customer’s name, specific items left in the cart, and even unique discount codes within the SMS.
Why choose this abandoned cart recovery Shopify app?
- Effective Link Tracking: To monitor how many recipients click on the link included in your SMS message. This way, you can get valuable insights into customer behavior and campaign effectiveness.
- High Engagement via SMS: This best Shopify abandoned cart app that leverages the high open and engagement rates of SMS, ensuring messages are seen and acted upon swiftly.
Pricing:
- A free version is available.
- Growth plan – $19/month
- Prime – $59/month
- Powerhouse – $199/month
6. Adoric
If your Shopify abandoned cart strategy is to prevent cart abandonment through popups, Adoric is the best choice.
Adoric offers targeted Shopify abandoned cart pop-ups, exit-intent technology to effectively prevent abandoned carts in Shopify.
Identifying users who are about to leave the site allows store owners to intervene at events like exit intent, mouse click, page scroll, time frame, and more.
Why choose this best Shopify abandoned cart app?
- Exit-Intent Technology – This feature is pivotal in re-engaging customers who are about to leave the site, presenting them with compelling reasons to complete their purchase.
- Event-Triggered Interactions – This best abandoned cart app for Shopify isn’t limited to exit-intent scenarios. It offers a suite of triggers like mouse clicks, page scrolls, or custom events that can be used to engage with users.
Pricing:
- A free plan is available.
- Basic plan – $9 /month
- Essential plan – $29/month
7. Care Cart
Care Cart is a multi-channel Shopify abandoned cart app that helps you recover lost revenue by sending automated Shopify cart recovery emails, SMS, and web push notifications to customers who have abandoned their carts.
It allows for the creation of automated Shopify cart recovery emails that are triggered when a customer abandons their cart.
This best Shopify abandoned cart app also features exit-intent cart recovery popups, which are triggered when a customer shows signs of leaving the site without completing their purchase, and reduce Shopify abandoned checkouts.
Why choose this best Shopify app for abandoned carts?
- Multi-Channel Engagement – The multi-channel approach increases the chances of reaching and re-engaging customers.
- Persistent cart functionality – CareCart’s Persistent Cart feature ensures that a customer’s cart remains intact across different devices.
- Email capture – Force anonymous users to provide their email before adding any products to the cart.
Pricing:
- Abandoned cart recovery email App – $12/month
8. Recart
Recart is a Shopify cart abandonment app offering SMS automation for effectively recovering abandoned carts in Shopify.
This app for Shopify abandoned checkouts employs sophisticated segmentation strategies for subscribers who have added items to their carts but haven’t completed the purchase.
This Shopify cart abandonment app also features popups for email capture and contact capture.
You can send MMS campaigns with images, videos, and GIFs to increase engagement and cart recovery rate.
Why choose this Shopify abandoned checkout app?
- Personalized messaging – It sends personalized SMS messages based on customer behavior and cart contents. This personalization makes the cart abandonment reminders more relevant and effective.
- Done-for-you customer success and personal Customer Success Manager.
- Built-in A/B testing for cart abandonment flows.
Pricing:
- Starter – $229/month
- Pro – $499/month
- Scale – $999/month
9. Wati – WhatsApp chat and abandoned cart
Wati Shopify abandoned cart app automates the entire process by detecting abandoned carts and sending personalized WhatsApp reminders. You can create customized messages that include product details, images, and even personalized discounts to encourage customers to return to their cart and complete the purchase.
This best cart abandonment app for Shopify doesn’t just send one message. It uses a multi-step recovery sequence, allowing you to send multiple reminders at strategically timed intervals.
Wati’s AI-powered chatbot helps customers resolve questions instantly during the checkout process. If a customer replies to the abandoned cart message with a query, the chatbot can immediately engage and answer questions.
Why choose this Shopify abandoned cart app?
- Easy Checkout Link: Wati includes a direct checkout link in the abandoned cart messages
Pricing:
- No free plan
- Paid plan starting from $29.99.
10. Uppush abandoned cart recovery
Uppush is the best abandoned cart recovery for Shopify that supports email, push notifications, and popups.
This is not a standalone abandoned cart recovery app – it includes life-cycle email automation from welcome emails to win-back.
Why choose this Shopify abandoned cart app?
- Email + Push – It combines two abandoned cart recovery channels.
Pricing:
- Free plan: 50 emails and 500 web push impressions
- $8.99 /month – 500 emails and 1000 web push/month
Send abandoned cart emails with Retainful’s easy-to-setup email automation and pre-built automation workflows.
Wrapping up!!
The ultimate act of choosing comes to picking the best Shopify abandoned cart app that aligns with your specific needs, like your marketing strategy, customer preferences, and budget.
Retainful Shopify cart abandonment app offers easy-to-set-up automation and makes your abandoned cart email campaign run on its own. You can use it to craft personalized cart recovery emails that engage and convert more.
Weigh the options and choose the app that promises to turn those abandoned carts into successful sales.
Read more about recovering abandoned carts in Shopify.
- How to Setup an Abandoned Cart Email Campaign in your Shopify Store?
- 12 Brilliant Shopify Email Marketing Hacks You Should Know in 2024.
Frequently Asked Questions
In your Shopify admin, go to “Orders” and select “Abandoned Checkouts.” Here, you’ll find a list of abandoned carts, including customer details and the items they left behind.
Set up an abandoned cart recovery process in Shopify by going to “Settings,” then “Checkout.” Scroll to “Abandoned checkouts” and enable the automatic email option. Customize the email template to align with your brand and set the desired time delay for sending these emails.
A cart in Shopify remains active for 14 days unless the customer completes the purchase.
To email an abandoned cart, go to Shopify admin and navigate to “Orders” -> “Abandoned Checkouts.” Select a checkout and use the “Send a cart recovery email” option.
Trigger an abandoned cart email by setting up automated emails in your Shopify admin under “Settings” -> “Checkout”. Configure the timing for the email trigger, typically 1-24 hours after abandonment.
Yes, you can resend abandoned cart emails in Shopify. If the first email doesn’t convert, consider sending a follow-up email with additional incentives like discounts or free shipping to encourage completion of the purchase.
The average cart abandonment rate for online stores is 68.8%. The average value of an abandoned cart is $50.
The ideal abandoned cart discount typically ranges between 10% to 20%. This range is substantial enough to entice customers back to complete their purchase, yet moderate enough to maintain profit margins and avoid devaluing your products or brand.
For Shopify abandoned cart emails, it’s recommended to wait about 1 hour for the first email. This prompt timing capitalizes on customer interest while the shopping experience is still fresh, increasing the likelihood of converting the abandoned cart into a sale.
By default, Shopify’s abandoned cart recovery feature allows you to send a single email to customers who have abandoned their carts. Using a Shopify abandoned cart app, allows you to send multiple emails at varies time intervals.
