Customer Journey Builder

Build personalized journeys for customers

Visualize customer’s journey and build custom sales funnels using our Visual Journey Builder. Use Trigger rules & Path splits to create better customer experience based on their interaction with your store.

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Dynamic Workflow Builder

Dynamic Workflow builder

Create automations easily

Create automation easily without any coding language. Engage with your customers based on their actions and send them in personalized conversion paths.

  • Trigger rules, Customer rules & Exit rules
  • Conditional splits
  • Set expiry dates for coupons
  • Wait action
  • Dynamic Coupons
  • Pre-built automation workflow templates
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Spice up your automations

Sometimes a customer will need encouragement. Add coupons to your workflow right from the visual journey builder. You can also edit your emails using the Drag & Drop builder and add coupons dynamically from the email editor.

  • Legacy & Dynamic coupons
  • Percentage, fixed amount & free shipping discount
  • Shortcodes for personalization

Encourage With Discounts

Built Analytics

In-built analytics

Track email performance within the automation editor

Check your email KPIs without leaving the automation editor and you can also check your flow analytics in real-time and enhance your workflow strategies.

Target Your Messages With Precision

Our dynamic workflow builder can help you target your messages to the right customers using the trigger rules & split rules. You can send test emails to see how your emails will look.

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Trigger rules

Choose what will trigger your automations, whether it will be the cart total, order status, currency & language. You can select the suitable trigger and it will start when the customer enters the checkout & match the rules.

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Customer rules

You can also trigger your automations based on customer rules. Choose between created at, email, name & country to initiate the automation sequence when the customer matches these rules.

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Path splits

Split your customers based on Yes/No conditions and send them in different email paths using split rules.

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Send test Emails

You can test your email by sending it to multiple email addresses from the email editor and check how they convert. The results can help you improve your automations.

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Pre‑Built Workflows

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Abandoned cart emails

Recover abandoned carts automatically and convert them into sales.

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Order Follow up emails

Keep engaging with customers throughout their journey. Ask for feedback & recommend products.

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Thank you emails

Thank customers after they complete a successful purchase.

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Win back emails

Re-engage with lost customers to bring them back to your store.

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Welcome emails

Welcome new customers with automated emails after they complete their first purchase.

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Grow Sales

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Next order Coupon

Send coupons for future purchases via post purchase emails and drive repeated sales.

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Referrals

Acquire new customers cost-effectively and retain existing customers by running a referral program.

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Pop ups

Collect email addresses and prevent cart abandonment using Add to cart & Exit intent popups.

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11000+ stores from
100+ countries Have
generated $600+ millions
in sales with Retainful

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Skyrocket your sales with minimal effort

Retainful’s pre-built automation workflows can ten-fold your revenue even without your presence.

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