Customer Journey Builder

CUSTOMER JOURNEY BUILDER

Build Personalized Journeys
For Customers

Visualize customer’s journey and build custom sales funnels using
our Visual Journey Builder. Use Trigger rules & Path splits to
create better customer experience based on their interaction
with your store.

DYNAMIC WORKFLOW BUILDER

Create Automations Easily

Create automation easily without any coding language. Engage with your customers based on their actions and send them in personalized conversion paths.

Trigger rules, Customer rules & Exit rules
Conditional splits
Set expiry dates for coupons
Wait action
Dynamic Coupons
Pre-built automation workflow templates

ENCOURAGE WITH DISCOUNTS

Spice Up Your Automations

Sometimes a customer will need encouragement. Add coupons to
your workflow right from the visual journey builder. You can also edit your emails using the Drag & Drop builder and add coupons dynamically from the email editor.

IN-BUILT ANALYTICS

Track Email Performance Within
The Automation Editor

Check your email KPIs without leaving the automation editor and you can also check your flow analytics in real-time and enhance your workflow strategies.

Target Your Messages With Precision

Our dynamic workflow builder can help you target your messages to the right customers using the trigger
rules & split rules. You can send test emails to see how your emails will look.

Trigger Rules

Choose what will trigger your automations, whether it will be the cart total, order status, currency & language. You can select the suitable trigger and it will start when the customer enters the checkout & match the rules.

Customer rules

You can also trigger your automations based on customer rules. Choose between created at, email, name & country to initiate the automation sequence when the customer matches these rules.

Path splits

Split your customers based on Yes/No conditions and send them in different email paths using split rules.

Send test Emails

You can test your email by sending it to multiple email addresses from the email editor and check how they convert. The results can help you improve your automations.