Customer Journey Builder
Build personalized journeys for customers
Visualize customer’s journey and build custom sales funnels using our Visual Journey Builder. Use Trigger rules & Path splits to create better customer experience based on their interaction with your store.

Dynamic Workflow builder
Create automations easily
Create automation easily without any coding language. Engage with your customers based on their actions and send them in personalized conversion paths.
Trigger rules, Customer rules & Exit rules
Conditional splits
Set expiry dates for coupons
Wait action
Dynamic Coupons
Pre-built automation workflow templates
Encourage with discounts
Spice up your automations
Sometimes a customer will need encouragement. Add coupons to your workflow right from the visual journey builder. You can also edit your emails using the Drag & Drop builder and add coupons dynamically from the email editor.
Legacy & Dynamic coupons
Percentage, fixed amount & free shipping discount
Shortcodes for personalization
In-built analytics
Track email performance within the automation editor
Check your email KPIs without leaving the automation editor and you can also check your flow analytics in real-time and enhance your workflow strategies.
Target Your Messages With Precision
Our dynamic workflow builder can help you target your messages to the right customers using the trigger rules & split rules. You can send test emails to see how your emails will look.
Trigger rules
Choose what will trigger your automations, whether it will be the cart total, order status, currency & language. You can select the suitable trigger and it will start when the customer enters the checkout & match the rules.
Customer rules
You can also trigger your automations based on customer rules. Choose between created at, email, name & country to initiate the automation sequence when the customer matches these rules.
Path splits
Split your customers based on Yes/No conditions and send them in different email paths using split rules.
Send test Emails
You can test your email by sending it to multiple email addresses from the email editor and check how they convert. The results can help you improve your automations.
Get started in minutes
Pre‑Built Workflows
Abandoned cart emails
Recover abandoned carts automatically and convert them into sales.
Order Follow up emails
Keep engaging with customers throughout their journey. Ask for feedback & recommend products.
Win back emails
Re-engage with lost customers to bring them back to your store.
Welcome emails
Welcome new customers with automated emails after they complete their first purchase.
Grow Sales
Next order Coupon
Send coupons for future purchases via post purchase emails and drive repeated sales.
Referrals
Acquire new customers cost-effectively and retain existing customers by running a referral program.
Pop ups
Collect email addresses and prevent cart abandonment using Add to cart & Exit intent popups.
11000+ stores from
100+ countries Have
generated $600+ millions
in sales with Retainful
Connect with your Favourite apps
Skyrocket your sales with minimal effort
Retainful’s pre-built automation workflows can ten-fold your revenue even without your presence.