Learn how Fretlook increased store revenue by recovering abandoned carts and sending follow-up emails using Retainful.
fretlook.com
Musical Instruments & Equipment
WooCommerce
Recovering abandoned carts, Driving repeat purchase, Automating email marketing
Automations – Abandoned Cart Recovery, Post purchase
Rafael Gonzalez
Managing Director of Fretlook
Meet Fretlook: An online store that specializes in offering amazing inlay stickers for guitars. Fretlook’s inlay stickers are best known for their great designs, easy usability, and unique material. Guitarists worldwide use Fretlook’s products to make their instruments look as individual as their music.
Like most online stores, Fretlook had to deal with challenges like,
Addressing these challenges was crucial for Fretlook.com’s success and growth, which is why they read up on various tools in advance. Retainful was the most highly praised of all the tools. So, they decided to put Retainful to the test.
Rafael Gonzalez, the Managing Director of Fretlook was very pleased with the simplicity and easy-to-use nature of Retainful. He harnessed the power of the automations feature to recover abandoned carts and send follow-up emails. The automations made significant growth in their sales by recovering abandoned carts and driving repeat purchases.
“The implementation was very easy and with registration, the support was directly available to help me professionally – even after the test phase.” Rafael recounts his experience with Retainful.
Rafael Gonzalez
Managing Director of Fretlook
The user-friendly interface of the automation builder allowed Rafael to create and edit automation workflows very easily. Also, he was able to personalized send emails to customers in their language using the trigger rules / conditional split rules.
“The simple user interface makes the tool easy to use – even on the go via mobile devices. I was also very pleased with the email notification when a shopping cart was restored or a new purchase was generated by the Thank You email,” Rafael expresses how he keeps track of his conversions and metrics without any hassle.
Fretlook believes that consistently testing and optimizing the email automation elements like the timing of the emails, and discounts would lead to sustainable growth.
Rafael Gonzalez
Managing Director of Fretlook
Fretlook’s success story highlights the crucial role of automations in creating value for B2C businesses and achieving sustainable growth. They leveraged Retainful’s easy-to-use automations feature to send personalized emails on their multi-language and multi-currency store.
Do you like to replicate the success of Fretlook on your online store?
Sign up for Retainful and start creating value among customers with automations crafted for your business needs.
As an eCommerce store owner, we were always looking for ways to improve customer retention and increase repeat purchases. That’s when we discovered Retainful, a powerful email marketing tool that integrates seamlessly with our store.
As an eCommerce store owner, we were always looking for ways to improve customer retention and increase repeat purchases. That’s when we discovered Retainful, a powerful email marketing tool that integrates seamlessly with our store.
Recover abandoned carts & Drive repeat sales on auto-pilot.
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