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2 posts in category: Customer Success

Why investing in Customer retention is healthy for your e-commerce store?

Why investing in Customer retention is healthy for your e-commerce store?

Posted by Deepika Rashi on 28 February, 2019 in Customer Success

Investing in customer retention can prove to be healthy for your eCommerce store during the long run. Here are a few reasons as to why you should be investing in customer retention and how it can help your eCommerce store.

According to the numbers provided by Invesp, 44% of companies have a greater focus on customer acquisition when only 18% focuses on customer retention.

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10 Successful Ideas to Boost your Customer Retention Rate

10 Successful Ideas to Boost your Customer Retention Rate

Posted by Deepika Rashi on 04 February, 2019 in Customer Success

Boost your customer retention rate with these 10 successful ideas. Having long term customer retention strategies will not only increase your stores revenue but will also help build a loyal fan following base for your brand.

Ever heard of the saying, “The secret to success is to treat all customers as if your world revolves around them”. This saying goes very well with the customer base you have already gained or otherwise what you call as existing customers.

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