As a business owner, the moment a customer makes a purchase is the culmination of all the work you have done. But what about after
Most companies don’t bother about post-sales engagement as they don’t know how to engage with existing customers. These businesses don’t survive in the long run.
Customers are the cornerstone of any Ecommerce store. Keeping them satisfied is tough and acquiring new leads is costly.
Customer retention is all about keeping customers in the loop, irrespective of if a purchase has been made or not. You need to stay in touch with them to keep their interest in your product and brand cemented.
Acquiring new customers and introducing them to your store’s features and offers is expensive and tedious.
An emotional connection with your customers actually works!
Competition has been fiercer than ever. Many businesses are trying to get on their feet this time. At the same time, others are ramping up marketing revenue. Consumers will re-examine your efforts when they spend their money.
Every eCommerce store owner knows the value of every single customer. You might have come across businessmen who put a lot of effort into acquiring new customers. Rather than attracting new customers every day, have you ever thought about focusing them to stay long?
“Customers are the greatest asset for every eCommerce store because without customers there is no trading.” If you ask any successful e-commerce store owner, they would possibly give all the credits to their customers for all they have become.
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